Returns & Exchanges
At Woodford Woodworking Tooling Ltd., we stand behind the quality of our precision instruments and hardware. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the specific tooling items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the items in their original protective casing and shipping box to ensure that sharp edges and precision surfaces are not damaged during transit.
Ship the Package
Affix the provided return label or ship via your preferred tracked carrier to our central warehouse, ensuring the RMA number is clearly marked on the exterior.
Inspection and Refund
Once our technicians verify the condition of the tools, we will process your refund to the original payment method or dispatch your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing